Thank you! You’re a candidate for HFX™!
Expect a text and call from 1-844-331-1001 within the next few days.
Save the Nevro Care Team’s number so you know who is calling:
Step one is done. Here’s what’s next.
STEP 1
Do you qualify?
YES! Congratulations! Based on the assessment you just took, HFX could help relieve your diabetic neuropathy pain.
STEP 2
Connect with your HFX Coach™ to find an HFX doctor
Your HFX Coach will call you from 1-844-331-1001. Your HFX Coach is here to answer your questions and connect you with an HFX doctor in your area.
What if I didn’t provide my number?
Not to worry! You can call 1-844-331-1001 and request a callback.
Thank you but I don’t need help…
You can simply search your zip code and find an HFX doctor near you here. You can call any of the doctors listed in your area to set up an HFX consultation.
Who is your HFX Coach?
Your HFX Coach is a real person who dedicates their time to helping people with diabetic neuropathy pain find relief every day.
Save “Nevro Care Team” as a contact in your phone.
This way you won’t miss their call!
STEP 3
Attend your HFX consultation
Your consultation is your time to ask your doctor questions about HFX. Your doctor will also ask you questions about your pain and your experiences with previous treatments to determine if HFX is right for you.
STEP 4
Try HFX for 1 week, before you decide
Once your HFX doctor confirms you’re a candidate, you get to “test drive” HFX for 1 week with a temporary external device. The trial week is an opportunity for you to see if HFX helps meet your pain management goals.
9 out of 10 people who try HFX, choose to move forward with the HFX implant.1
How does HFX relieve diabetic neuropathy pain?
Diabetic neuropathy is a type of nerve damage that causes your nerves to overproduce and send too many pain signals to your brain, resulting in the pain you feel in your feet or legs.
HFX is a small implant that pairs with a smartphone app. HFX relieves pain at the source by quieting those pain signals, providing continuous relief in your feet and legs, improved sleep, and for most people, improved feeling in their feet.²
Proven to provide relief when prescription pain medications don’t work2
Sleep soundly
Proven to improve your sleep with less pain during the night2
Relieves pain
The most effective treatment to relieve shooting, burning, pins and needles pain3
May help numbness
In a large clinical study, most people experienced improved feeling in their feet2
No drugs
Relieves pain without drugs
What are people who use HFX to manage their pain saying?
90%
of people are satisfied with HFX managing their pain.4
8/10
people would recommend HFX to their friends and family.4
9/10
people experience long- term relief from diabetic neuropathy pain with HFX.2
Downloadable Resources
introduction to hfx guideHow we support our patients
Answering Your Questions & Providing Resources
We’re here to answer any questions you have and can provide any additional information you need.
Physician Connection & Consultation Scheduling
We can help you find an HFX doctor in your area and schedule your HFX consultation.
Dedicated Long-term & Proactive Support
We proactively contact you within 24 business hours if we see you need help on your HFX App and support you for the life of your HFX implant.
Frequently asked questions
Yes! HFX is covered by major insurance plans. HFX is covered nationwide by Medicare for all ages and all plan types, including Medicare Advantage.
Click here for more information about cost and insurance coverage.
HFX relieves diabetic neuropathy pain by quieting pain signals at the source, providing relief day and night, improving sleep, and for most people, improving feeling in their feet.2
You can watch a short video that explains how HFX works here.
HFX is the most effective FDA-approved treatment option for shooting, burning, pins and needles pain from diabetic neuropathy and is proven to provide relief when conventional treatments don’t work.3
9 out of 10 people who use HFX to manage their diabetic neuropathy pain experience significant long-term pain relief.2
Yes, HFX was approved by the FDA in 2021 to relieve diabetic neuropathy pain.
No, HFX is a nondrug treatment option that offers significant pain relief from diabetic neuropathy without the typical side effects that people commonly experience when taking medications, like brain fog and drowsiness.
Yes, HFX may help with numbness. In a large clinical study, most people experienced improved feeling in their feet. 2
In most cases, at the time of your HFX consultation you can expect to pay your regular copay cost for a specialist visit. Make sure to check with your pain management provider on how they will apply your insurance benefits.
HFX is offered by pain management doctors nationwide. When your HFX Coach calls, they’ll help you find an HFX doctor near you.
Or if you prefer, you can find one near you here. Simply search your zip code and call any HFX doctor you see listed to schedule a consultation.
HFX doctors are pain management specialists who have been trained in the minimally invasive procedure to get HFX and are experienced with HFX.
Yes, HFX has helped over 100,000 people worldwide find pain relief. HFX has been thoroughly studied and proven to be a safe approach for managing diabetic neuropathy pain. HFX has significantly fewer side effects than other treatment options and doesn’t involve major surgery.2,3
Yes! Before you decide, you’ll be able to try HFX first for one week with a temporary external device to see if it’s right for you. 9 out of 10 people who try HFX, choose to move forward with the HFX implant.1
No, HFX is the only device of its kind that relieves diabetic neuropathy pain without a tingling sensation, letting you just feel pain relief.
Yes, click here to see people who suffered from diabetic neuropathy pain share their experiences with HFX.
Yes! Your dedicated HFX Coach is available to answer any questions you may have, connect you with a local HFX doctor, and provide you with ongoing support throughout the process.
You can call 1-844-331-1001 and leave a voicemail with the best phone number and time to reach you. Your HFX Coach will call you back at your requested time.
Not to worry! You can call 1-844-331-1001 and leave a voicemail with the best phone number and time to reach you. Your HFX Coach will call you back at your requested time.